FAQ

DO YOU SHIP WORLDWIDE?

Yes

HOW DO I WEAR MY PERFECT CLEAVAGE BRA?

The secret to creating the perfect cleavage is through tightening of the drawstring. The tighter you pull the string, the more your cleavage will rise. Also, for a fuller look you can adjust the angle of the bra.

WHAT SIZE SHOULD I ORDER?

Just select your normal cup size or go down a size for an extra lift. The PerfectCleavage Bra is designed to be invisible, it is normal for it not to cover your entire breasts.

HOW LONG WILL MY ORDER TAKE TO DELIVER?

Your order will take between 12 to 20 business days to arrive at your doorstep once your order is dispatched. International Deliveries takes 2 to 6 weeks. You can check your status of the order on our website. You will receive tracking information of your parcel by email between 3 to 5 days of ordering.

Please note delivery times may vary according to different country’s custom restrictions (we wish this does not happen).

WHAT ARE MY PAYMENT OPTIONS?

We accept payments by Paypal as well as all major credit cards such as Visa, Mastercard, and American Express.

WHAT ARE MY DELIVERY OPTIONS?

We currently offer one FREE standard shipping option.

WHY DIDN'T MY ORDER COME TOGETHER IN ONE PACKAGE

We ship your orders from various international warehouses (US, China and Canada). Our inventory is distributed over multiple fulfilment centres in order for you to receive the order faster. This means orders containing multiple items may be shipped individually. You may receive an item before the next. So don't panic if you don't receive all of your items at once - the others are on the way!

CAN I AMEND MY ORDER?

We work super quick at processing orders to make sure you receive them as soon as possible. You can amend your order as much as you like before you click “complete order” but after this point you will be unable to make amendments to your order.

WHERE IS MY ORDER?

You will receive an email with tracking information once your order is dispatched. This can take between 3 to 5 business days after we receive your order.

HOW DO I TRACK MY PARCEL?

You can track your parcel via the email we sent you. Clicking ‘Track my order’ in the email will take you straight to the parcel tracking page where the location of your parcel is updated from dispatch to delivery. Please allow 2-4 business days for tracking information to be activated. This is to allow your parcel to be scanned through the first check point. You can also enter your tracking number into ‘Track your order’ section on our website.

CAN I RETURN OR EXCHANGE AN ITEM?

Due to the nature of these under garment items, we are adhere to a strict store policy and do not allow returns or exchanges for sale items. However, if you are unhappy with your order, we encourage you to email us directly on our website, so we may resolve your issue with the product.

WHAT IF I RECEIVED A FAULTY ITEM?

We are terribly sorry if this has happened. We would like to sort out any faults immediately. If you need to exchange the faulty item for the same item, send us an email through Contact Us tab.

As soon as you discover a fault, please contact us immediately (within 7 days of receiving your parcel) via ‘Contact Us’ on our website. If 7 days have gone by since your product receipt, unfortunately we can’t offer you a refund or exchange.

WHAT SHOULD I DO IF I HAVE PROVIDED THE INCORRECT SHIPPING DETAILS?

Please contact us immediately if you noticed that your shipping details are incorrect.
Note that we are unable to allow any amendments once your parcel has been dispatched.

Should your parcel be returned to sender, please note that we will be required to pass on a subsidized reshipping postage fee of US$10. Do ensure you update us via email with the correct and complete address as soon as you can.